The user is any legal or natural person who uses or visits the Website www.viva-rooms.com.
The Policy may occasionally be amended or updated. To be notified about the changes affecting your personal data, we advised you to visit this website regularly.
The personal data controllers are the company Burja Hoteli d.o.o., Bonifacijeva ulica 11, 6330 Piran, Slovenia, and the company ZGroup, Likozarjeva 3, 1000 Ljubljana, Slovenia.
The personal data controller works with outsourced service providers that process data solely on the behalf of the controller. This procedure serves the purposes of allowing bookings and booking payments, supporting analytical and marketing services, improving the service and user experience etc.
The personal data controller and processors have defined their relationships and obligations. The personal data processors are not allowed to share the personal data for their own or foreign purposes or to transmit the data to third parties or third countries.
The personal data controller may disclose personal data to law enforcement agencies and other government authorities, if this is conditioned by law or if it is strictly necessary for prevention, detection or prosecution of criminal offences and fraud.
The types of personal data collected by us include:
All the data received will be used solely for communication regarding the provision of our services, for managing and editing online bookings, for providing customer support, and for advertising activities within the framework of legislation.
To ensure the protection of personal data, we carry out all the necessary legal, organizational, and appropriate logistical-technical procedures and measures.
We make sure unauthorized persons are prevented access to the personal data, the premises, the equipment, and the software where the data is stored.
We guarantee an effective way of blocking, disposing of, erasing, or anonymizing personal data.
We allow for subsequent determination of when individual items of personal data were used and entered into the database, and who this was done by. This applies to the period during which individual items of data are stored.
Google, as a third-party database, has its own data storage system.
Under the applicable legislation governing personal data protection, the individual is entitled to withdraw the given consent at any time, to request access, rectification, restriction of personal data processing or erasure of personal data by informing us about this in writing by mail to Burja Hoteli d.o.o., Bonifacijeva ulica 11, 6330 Piran, or by emailing email@example.com. The individual may also make a complaint concerning the processing of his/her personal data and address it to the above address.
The individual may also lodge a complaint concerning the processing of his/her personal data directly with the competent supervisory authority, i.e. the Information Commissioner of the Republic of Slovenia.
In the event of personal data protection violations, we will promptly implement all internal and external measures (technical, organizational) for the protection of individuals’ rights and interests. We will inform each of the affected persons, as well as the competent supervisory authority in the Republic of Slovenia about this.
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