Coronavirus / Covid-19

Safety & Well-being

As the situation surrounding the spread of the Coronavirus (COVID-19) continues to unfold, we want to assure you that your safety and well-being still remain our top priorities. We are following the best health guidelines as advised by our local governments and organizations. Accordingly, we have strengthened our hygiene standards and protocols, and implemented activities and prevention measures.

LATEST UPDATES ON COVID-19 REGULATIONS & RESTRICTIONS

 

RVT CONDITIONS & CHECK-IN

 

Hospitality activity in Slovenia has fully resumed under the so-called RVT requirementsRecovered, Vaccinated, or Tested. If you wish to stay in our guesthouse, we will be able to accommodate you if you produce:

 

– a certificate of recovery older than 10 days but not older than 180 days, or
– a certificate of vaccination against COVID-19 (either in digital format/QR code or vaccine card), or
– a negative test result. Only PCR (not older than 48 hours) or rapid antigen tests (not older than 24 hours) are valid. Self-test kits are not valid tests.

 

The recovered-vaccinated-tested rule does not have to be met by children under the age of 12.

 

Please be aware that without the above-mentioned proof, we won’t be able to accommodate you in our guesthouse. Instead, we will redirect you to the closest testing location. Testing for tourists is possible at these locations:

 

  • Kongresni trg/Park Zvezda
    Monday – Saturday, 9:00 – 18:00
  • Pogačarjev trg 3 (Kresija)
    Monday – Friday, 7:30 – 14:30
  • Vilharjev podhod 1 (MCL)
    Monday – Thursday, 14:00 – 17:00; Friday, 12:00 – 15:00; Saturday, 11:00 – 14:00

 

In addition to all of the above, we aim to adhere to the social distancing measures and have as little close contact with our guests as possible. So as an additional precautionary measure, our staff is available on-site only for a limited period (the Front Desk closes approx. 30min after the last check-in of the day).

 

Here is why we are asking you to inform us in advance of your arrival time and help us coordinate a smooth check-in. You can let us know about the time of arrival via e-mail, our mobile number or Whatsapp. Even though we are not on-site the entire time, you can reach us via e-mail or phone for any questions or requests – we are always happy to assist, even if from a distance!

 

HYGIENE & CLEANLINESS

 

High standards of hygiene and cleanliness have always been important to us, and we have taken additional measures to protect even more the safety and well-being of our guests and staff members.

 

  • The staff wears protective masks as required by Slovenian law and receives ad hoc training to ensure they comply immediately with new regulatory measures as these are introduced. The staff also informs you of all measures and protocols in place to keep everyone safe.
  • The use of a surgical face mask or mask type FFP2 is mandatory for all guests and staff members in all common areas of our guesthouse.
  • The staff is either vaccinated or undergoes rapid Covid-19 testing every 48 hours.
  • Hand sanitisers are provided in all common areas of our guesthouse.
  • All high-touch points in common areas are regularly sanitized. The rooms are cleaned with disinfectant products and entirely sanitized after each guest departure.
  • Housekeeping will be available only upon request, so you always know who’s been in your room and when.
  • Bedding and towels are washed at a temperature of at least 60ºC/140ºF.

 

LOOKING FOR ANY SIGNS

 

If you or your fellow traveller are showing any signs of COVID-19 infection, please do not enter our guesthouse. We will help you reach the nearest health facility to get tested and get you the care you need.

 

Nevertheless, we are making every effort to provide you with the best possible experience during these challenging times. Should you have any doubts regarding your travel plans or need any more detailed information about your upcoming stay, please contact us directly.

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Ljubljana, Slovenia

21°C / 69.8°F

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